Frequently asked questions

  • Getting Started
  • User Dashboard
  • All Videos


How To Create a Guardian Account

    Step 1: Open the Account Type Page

    Step 2: Select Guardian

    Step 3: Enter Your Information

    • Fill out the required fields:
      • First Name
      • Last Name
      • Email Address
      • Password (create a secure password)
      • Confirm Password
      • Phone Number
      • In the Organization field, search for your club. For eg:
        • Type at least 3 characters (e.g., “BASE”)
        • From the results, select “BASEBALL” or the appropriate club name for your organization/li>
      • Date Of Birth ( Guardian )
      • Address

    Step 4: Captcha

    • select I'm not a robot

    Step 5: Register

    • Click Register
    • A security code will be sent to your registered email address

    Step 6: Verify Your Email

    • Enter the security code from your email into the verification screen
    • Once verified, you will be redirected to the login page
How To Create a Player Account

    Step 1: Open the Account Type Page

    Step 2: Select Player

    Step 3: Enter Your Information

    • Fill out the required fields:
      • First Name
      • Last Name
      • Email Address
      • Password (create a secure password)
      • Confirm Password
      • Phone Number
      • In the Organization field, search for your club. For eg:
        • Type at least 3 characters (e.g., “BASE”)
        • From the results, select “BASEBALL” or the appropriate club name for your organization/li>
      • Date Of Birth ( Guardian )
      • Address

    Step 4: Captcha

    • select I'm not a robot

    Step 5: Register

    • Click Register
    • A security code will be sent to your registered email address

    Step 6: Verify Your Email

    • Enter the security code from your email into the verification screen
    • Once verified, you will be redirected to the login page
How To Create a Staff/Coach OR Guardian/Staff Account ( Multi Role)

    Note: Only Admins have permission to perform this action.

    Step 1: Navigate to the Members Section (You must be logged in as an Admin)

    • Admin clicks on the "Member" link in the sidebar

    Step 2: Go to Invite Member

    • Click on the sublink called "INVITE MEMBER"

    Step 3: Manage Members Page

    • You will be redirected to the Manage Members page
    • On the left-hand side, click on "Add Member"

    Step 4: Enter Member Information

    • Fill in the required details:
      • First Name
      • Last Name
      • Email
      • Phone
      • Select the appropriate Role: STAFF or COACH

    Step 5: Verification

    • Check the "I'm not a robot" box

    Step 6: Send Invite

    • Click the "Send Invite" button

Guardian Dashboard

    My Account

    • Dashboard – View a quick summary of your account including Total Amount Paid, Events Joined, Total Money Spent, Upcoming Schedule, and Past Schedule.
    • Profile – Manage your personal information such as First Name, Last Name, Date of Birth, Address, and Profile Photo.
    • Payment & Plan – Securely manage your payment methods. You can add, update, or remove credit cards, and view your active plans.

    Schedule

    • Event Scheduler – Access a calendar view of all events, making it easy to see what’s coming up.
    • Event History – Review past events that you or your family have attended.

    Guardian

    • My Kids – Manage your children’s profiles. You can edit or delete profiles, and within each profile you can invite another Guardian or Member to be associated with that child.
    • Event – Register your children for upcoming events directly from this section.

    Communication

    • Chat – Stay connected by chatting with other members of your club.
Coach Dashboard

    My Account

    • Dashboard – Get a quick overview including Total Amount Paid, Events Joined, Total Money Spent, Upcoming Schedule, and Past Schedule.
    • Profile – View and update your personal details such as First Name, Last Name, Date of Birth, Address, and Profile Photo.
    • Payment & Plan – Manage your saved payment methods and active plans. You can add, update, or remove credit cards securely.

    Schedule

    • Event Scheduler – Access the calendar to view upcoming and scheduled events.
    • Event History – Review past events that you have managed or participated in.

    Communication

    • Notification – Send important updates and announcements to players, staff, or the entire team.
    • Chat – Communicate directly with your club members through messaging.

    Operations

    • Team – Create and manage teams. You can add or remove players as needed, ensuring rosters stay up to date.
Admin Dashboard

    My Account

    • Dashboard – View overall insights such as Total Amount Paid, Events Joined, Total Money Spent, Upcoming Schedule, and Past Schedule.
    • Profile – Update your profile information including First Name, Last Name, Date of Birth, Address, and Profile Photo.
    • Payment & Plan – Manage credit card information and plans. Add, update, or delete saved payment methods securely.

    Schedule

    • Event Scheduler – Access a calendar view of all scheduled events.
    • Event History – Review a complete history of past events managed or hosted by your club.

    Member Management

    • Manage Player – View and manage all players, coaches, and staff along with their status.
    • Invite Member – Add new members, edit their details, assign roles, or remove existing members.

    Communication

    • Notification – Send important announcements and updates to players, coaches, and staff.
    • Chat – Directly communicate with club members through real-time messaging.

    Operations

    • Team – Create, manage, and organize teams. Add or remove players as required.
    • Event – Create new events, update event details, and manage their status.
    • Roster – Access the complete roster of all events. Edit/update player status, manage refunds, export player lists, and assign guardians where needed.
    • Teams – Manage multiple teams within your organization.

    Admin Settings

    • My Finances – Get a 360° view of your club’s financials. Track and manage transactions, revenue, and expenses.

    Setup

    • Registration – Create and customize registration forms for events.
    • Plan – Set up custom membership or participation plans according to your club’s needs.
    • Calendar – Manage your club’s calendar. Edit court names, adjust event timings, configure features, and set time zones.
    • Club – Manage your club profile. Upload logos, images, and update club details.
    • Access Management – Assign specific privileges to coaches and staff. Control permissions at the feature or sub-feature level (Read-only, Update, etc.).

Coach Login Video

    Coach Login

Guest Account Creation

    Guest Account Creation

Guest Registration/Roster - WEB version

    Guest Registration/Roster - WEB version

Choose your account type