Table of Contents

• Information from Owners
• Information from Players
• Information from Website Visitors and Support Users
• Information from Cookies and Similar Technologies
• Data Retention Periods
• What We Don't Do with Your Personal Information
• Security of Your Personal Information
• Residents of the European Economic Area
• Cross-Border Protection of Your Personal Information
• Access and Control Over Your Personal Information
• Our Policy on Children

1. Information from Owners

Privacy is essential! If you are an owner, it’s important that your players understand how both you and Sportmingle collect and process their personal information. By using our Services, you agree to maintain an accurate privacy policy on your site that complies with relevant laws and to obtain consent from your players for Sportmingle and third parties to access and use their data. If you collect sensitive personal information (e.g., medical data, racial or ethnic origin, political opinions, religious beliefs, trade union membership, or sexual orientation), you must obtain explicit consent from your players for such use.

What Information Do We Collect from Organizers and Why?

We collect your name, company/organization name, address, email, phone number, location, and payment details (such as credit card information). This data allows us to provide you with the Services, verify your identity, contact you, and invoice you, while also ensuring compliance with legal requirements. We also gather data on the Sportmingle pages you visit, along with information about how and when you access your account, including device and browser details, IP address, and browsing activity. This information helps improve the Services and enhance user experience. Additionally, we collect personal details about your players, shared with us either by you or directly by the players during registration, to process orders and better serve your participants.

When Do We Collect This Information?

We collect personal information when you sign up for or access our Services, or when you provide information to us directly.

When and Why Do We Share Information with Third Parties?

Sportmingle partners with various service providers to support the Services, and we may share your personal information to assist these efforts. We may also share your information in certain situations, such as:

• Preventing or addressing illegal activities, fraud, threats to safety, or breaches of our Terms of Service.
• Complying with legal requirements, responding to court orders, subpoenas, or public authority requests.
• In the event of a business transaction like a merger or acquisition.

We will always seek your consent before sharing personal information for purposes beyond those described above.

What Information Do We Collect from Players and Why?

We gather players' names, emails, phone numbers, birth dates, genders, IP addresses, registration details, device/browser data, and interaction information with Sportmingle-supported organizer/owners pages. This data helps us deliver the Services to organizers/owners and manage registrations, authentication, and payments.

When Do We Collect This Information?

This information is collected when players interact with an organizer's website or use an organizer's site that utilizes our Services.

When and Why Do We Share This Information with Third Parties?

We share player data with service providers and third parties to assist organizers, and in the following circumstances:

• For legal compliance, fraud detection, or addressing safety concerns.
• f an organizer directs us to transfer player information to third-party apps they use.
• In business transactions such as mergers or acquisitions.

As a data processor, Sportmingle complies with data protection frameworks like the EU-U.S. Privacy Shield and PIPEDA.

What Information Do We Collect and Why?

When you visit the Sportmingle website, we collect device/browser details, network connection data, IP address, and cookie information. For users engaging with our chat support, we collect your name, email, device/browser data, and chat transcripts. This data helps us verify your account, provide support, and improve Services.

When Do We Collect This Information?

We collect data when you visit the website, use services, or engage with support via email, forms, or chat.

What Are Cookies and Why Do We Use Them?

Cookies are small data files stored on your device to identify it and personalize your browsing experience. We use cookies for functions like keeping you logged in, analyzing site traffic, and supporting features. Third-party cookies may also collect information for advertising purposes. You can opt out of cookies using tools like Google Analytics Opt-out.

5. Data Retention Periods

We retain personal information as long as you use our Services. For organizers, this means your data remains while you maintain your site. For players, data retention is determined by the organizer. When you end your relationship with us, we may store archived data for legal compliance or legitimate business purposes, unless you request deletion.

6. What We Don't Do with Your Personal Information

We do not sell, rent, or share your personal information with third parties for their marketing purposes. We also do not use the information we collect to contact or market to your players independently.

7. Security of Your Personal Information

We implement industry-standard security practices to protect your personal information, including using Stripe for secure payment processing. However, no transmission method or storage system is completely secure, and we cannot guarantee full security.

8. Residents of the European Economic Area

If you're located in the EEA, you have specific rights under European law regarding your personal data, such as access, correction, deletion, and portability. You can exercise these rights by contacting us or the relevant organizer, as we act as a data processor for them.

9. Cross-Border Protection of Your Personal Information

By using our Services, you consent to your data being transferred and processed in the United States or other countries where Sportmingle operates.

10. Access and Control Over Your Personal Information

You can update your personal information through account settings, or contact us for changes. If you’re a player, contact the organizer to make updates. Note that limiting your personal data may affect the functionality of the Services.

11. Our Policy on Children

Sportmingle does not allow children under 13 (or under 16 in the EEA) to use the Services. If we discover we have collected personal data from a child, we will take steps to delete it. Parents can request removal by contacting us at privacy@sportmingle.com